Report a Claim

When accidents happen, helping you navigate the claims process is our top priority.

Hospitality Mutual Insurance Company and Hospitality Insurance Company Policyholders report losses at loss@hmic.com.

You should report each loss to your independent agent promptly.

Prompt notification is a condition of your insurance policy, but it is also in your best interest.

You will receive guidance from our specialists and answers to all your questions.

Details can be captured accurately before memories fade.

How to Report a Claim

Policyholders Complete the Incident Report form.

Submit the Incident Report form to your insurance agent by e-mail or fax as quickly as possible.

Agents Forward the completed Incident Report form to Loss@hmic.com.

Commercial Property Claims

Policyholders should report their property losses directly to one of the following companies if Hospitality Insurance Group’s office is closed:

Eastern Adjustment Company Inc.

508-584-2343
Claim report email: loss@easternadjustment.com

Massachusetts (Worcester, central Massachusetts, to coastal regions of Cape Cod)

New England Claims Service

978-223-7332
Claim report email: info@newenglandclaims.com

Massachusetts (all regions), New Hampshire, Rhode Island, Connecticut, Maine

FPD Solutions

877-302-0203
Client report email: claims@fdpsolutions.com

Vermont, Connecticut, Pennsylvania

Tenco Services, Inc.

1-800-621-1313
Client report email: claims@tenco.com

North Carolina

Incident Report Form

Download PDF Report Form

Policyholder and Agency Information

policyholder First Name

policyholder Last Name

Policyholder address

City/State

Zip Code

Policyholder email

Policyholder phone number

Agency Name

Policy Number

Incident/Loss Information

date of Incident

Time of Loss

Location address

City/State

Zip Code

Please select Type of Incident:

Liquor Liability

Assault and Battery

General Liability

Commercial Property

Description of Loss

Injury or damage sustained

Signed By

I declare under penalty of perjury under the laws of the United States of America that the information in this Notification of Claim is true and correct.

Fraud Statement: Any person who knowingly and with intent to defraud any insurance company or other person files a statement of a claim or notification of a claim containing false information or conceals, for the purpose of misleading, information concerning any fact material thereto commits a fraudulent insurance act, which is a crime and subjects such person to criminal and civil penalties.

Thank you for reaching out!

We've received your information and a representative will contact you soon.

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