toll-free: 877-366-1140

Report a Claim

All Hospitality Insurance Group policyholders should take note that:

If you become aware of any incidents at your business, you must report a claim to Hospitality Insurance Group or your independent agent promptly.
Not only is prompt notification a condition of your policy, it is also in your best interest. Prompt reporting ensures that details are captured accurately before memories fade. It also enables us to contact witnesses quickly, while we can still reach them.
learn the process

How to Report a Claim

1
Policyholder: Complete this Incident Report Form.
3
Agent: Forward the completed Incident Report form to loss@hmic.com or fill it out here.
* Please note that all claims should be reported to either Hospitality Mutual Insurance Company or Hospitality Insurance Company at loss@hmic.com.
commercial property

Claim Reporting Procedures

If the offices of Hospitality Mutual Insurance Company and Hospitality Insurance Company are closed, and a policyholder would like to report a commercial property claim, follow these instructions:

MA Policyholders

contact
Eastern Adjustment Company

CT, RI, PA, VT & NH Policyholders

contact
Field Pro Direct Solutions
877-302-0203 (dial 0 for property adjuster)
claims@fdpsolutions.com
2
Submit the Incident Report form to your insurance agent by e-mail or fax as quickly as possible.

NC Policyholders

contact
Tenco Services, Inc.